1. Acceptance of Terms
By accessing or using the website at
clearingeregenel.world (the "Website") or by placing an
order for InnerSpark products, you confirm that you have read,
understood, and agree to be bound by these Terms of Use
("Terms"). If you do not agree to these Terms, you must not
use this Website or place any orders.
These Terms apply to all visitors and customers and govern
your use of the Website and any transactions entered into
through it. These Terms do not affect your statutory rights as
a consumer under applicable EU or German law.
2. Operator Information
This Website is operated by:
Clearingeregenel
Zeil 106
60313 Frankfurt am Main
Germany
Email:
write-to-us@clearingeregenel.world
For all enquiries including returns, complaints, and legal
matters, please use the contact details above.
3. Products and Ordering
All products offered on this Website are dietary supplements
intended for adults aged 18 and over. By placing an order, you
confirm that you are at least 18 years of age.
Product information, descriptions, and images on this Website
are provided for informational purposes. We make reasonable
efforts to ensure accuracy, but minor variations in packaging
or formulation may occur over time. The current product label
is the authoritative source for ingredient information.
A binding purchase contract is formed only when we send you a
written order confirmation by email. We reserve the right to
decline or cancel orders at our discretion, for example in the
case of suspected fraud, pricing errors, or stock
unavailability. In such cases, any payments received will be
refunded promptly.
4. Prices and Payment
All prices displayed on the Website are in euros (€) and
include applicable VAT where required by law. Shipping costs
are displayed at checkout before you confirm your order.
Payment must be made in full at the time of ordering. We
accept payment via the methods displayed at checkout. Your
payment is processed by a third-party payment provider. We do
not store full payment card details.
We reserve the right to change product prices at any time. Any
price change will not affect confirmed orders already placed.
5. Delivery
We dispatch orders within 1–2 business days of order
confirmation. Estimated delivery times are 3–5 business days
within the EU and 7–14 business days for international orders.
These are estimates and not guaranteed delivery dates.
Risk of loss or damage to the products passes to you upon
delivery. If your order is lost in transit, please contact us
promptly so we can investigate with the carrier.
We are not liable for delays caused by circumstances outside
our control, including but not limited to carrier delays,
natural events, or customs procedures.
6. Permitted Use of This Website
You may use this Website for lawful personal purposes only.
You must not:
-
Use the Website in any manner that violates applicable laws
or regulations
-
Attempt to gain unauthorised access to any area of the
Website or its underlying systems
-
Use automated tools, bots, or scrapers to extract data from
the Website without our permission
-
Introduce malicious code, viruses, or any content that could
damage or disrupt the Website
-
Impersonate any person or organisation or misrepresent your
affiliation with any entity
-
Post or transmit any content that is unlawful, offensive, or
otherwise objectionable
We reserve the right to restrict or terminate access to the
Website for any user who violates these Terms.
7. Intellectual Property
All content on this Website – including text, design elements,
product images, logos, icons, and the InnerSpark name and
brand – is the intellectual property of Clearingeregenel
or its licensors and is protected by copyright, trademark, and
other applicable laws.
You may view and print content from this Website for your own
personal, non-commercial use. You may not reproduce,
distribute, modify, or create derivative works from any part
of the Website without our prior written consent.
8. Limitation of Liability
To the fullest extent permitted by applicable law:
-
We provide this Website "as is" without warranties of any
kind, express or implied, including warranties of fitness
for a particular purpose or uninterrupted availability.
-
We are not liable for indirect, incidental, consequential,
or punitive damages arising out of your use of this Website
or our products.
-
Our total liability to you for any claim arising from or
related to these Terms or your use of the Website shall not
exceed the total amount paid by you for the product giving
rise to the claim in the 12 months preceding the claim.
Nothing in these Terms limits or excludes our liability for
death or personal injury caused by our negligence, fraud or
fraudulent misrepresentation, or any other liability that
cannot be limited or excluded under applicable law.
Your statutory consumer rights under EU and German law remain
unaffected by these Terms.
9. Product Disclaimer
InnerSpark is a dietary supplement and is not a medicine. It
is not intended to diagnose, treat, cure, or prevent any
disease or medical condition. The product is sold without a
prescription. Results from dietary supplement use vary between
individuals and depend on individual circumstances including
diet, lifestyle, and general health.
Nothing on this Website constitutes medical advice. Always
consult a qualified healthcare professional before starting
any new supplement, particularly if you are pregnant,
breastfeeding, under 18, taking medication, or have a
diagnosed medical condition.
10. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with
the laws of the Federal Republic of Germany, excluding
conflict of law principles. The UN Convention on the
International Sale of Goods (CISG) does not apply.
For consumers in the EU, mandatory consumer protection laws of
your country of residence continue to apply where they grant
you greater protection than German law.
The European Commission provides an online dispute resolution
(ODR) platform for consumer disputes:
https://ec.europa.eu/consumers/odr. Our email address for ODR
purposes is: write-to-us@clearingeregenel.world. We are not obliged to
participate in ADR procedures but will consider reasonable
dispute resolution options.
11. Changes to These Terms
We reserve the right to update these Terms at any time.
Changes take effect when published on this Website with an
updated "Last updated" date. Your continued use of the Website
after any changes constitutes your acceptance of the revised
Terms. If you do not agree to the revised Terms, you must stop
using the Website.
12. Contact
If you have questions about these Terms, please contact us:
Clearingeregenel
Zeil 106, 60313 Frankfurt am Main, Germany
Email:
write-to-us@clearingeregenel.world